ToU
Terms of use
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without our prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. Your use of this website intends your acceptance of the effective terms and policies herein.
- Shipping policy
How does the delivery process work?
- Once our system processes your order (i.e. your order is confirmed), your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
All orders are subject to product availability. Due to extraordinary circumstances, if an item goes out of stock after the placement of the order, we will notify you and refund you the total amount of your order using the original method of payment. Items offered on our website are only available for delivery in__________ . Any shipments to locations as
not specified above are not available at this time. Estimated delivery time will be provided to you once your order is confirmed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
We don’t serve orders below the value of _______ . Shipping costs are based on the value of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. We use different type of packaging for deliveries which is dependent on the location of delivery. We avoid using glass bottles for distanced delivery to ensure no breakage/ damaging of the bottle. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. If there is any damage to the packaging on delivery, contact us immediately at thewellnesskraft@gmail.com
Refund policy
Our normal support hours are Monday through Saturday, from 9:00 am to 5:00 pm IST. For refunds and returns:
Email: thewellnesskraft@gmail.com
Contact: +91 7066833990
If you cancel your order before the products are shipped, we will refund the entire amount. In case a payment has already been made and the product is not out for delivery, the refund amount will be processed within 7-10 working days. Once the product is out for delivery, the order cannot be cancelled. Only defective and damaged products can be returned within 24 hours from the day of delivery. For damages in products that are packaged in glass bottles, have to be returned or reported immediately once the product is delivered.